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A patient has osteoarthritis in their right knee. Ask a large language model (LLM) what’s likely to happen and how much it would cost, and it’ll check prevalence data, see the diagnosis code, and forecast a trajectory toward total knee replacement. That’s a $30,000 to $50,000 answer.
It sounds authoritative. For many patients, it’s wrong.
Deepinder Gulati is chief product & AI officer at Nayya, where he leads product, engineering and AI for a benefits intelligence platform serving over 4 million employees. He has spent two … Read full bio
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