The consulting industrial complex has led us to believe that solutions to our organizational challenges exist outside our walls, waiting to be purchased from experts who’ve never walked our halls or felt the pulse of our unique culture.
Whether it’s a tech company hemorrhaging talent despite expensive retention consultants, a nonprofit whose foundation-mandated “best practices” are killing innovation, or a government agency where top-down reforms create more dysfunction than progress, organizations across every sector make the same costly mistake. We’ve been trained to believe that transformation requires external expertise and solutions imported from elsewhere.
