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By amping up communication around eligible purchases, benefit leaders can make sure funds aren't left on the table.

There are plenty of options for benefit managers to consider when offering a child care program.

Instead of relying on feedback and surveys, employers should invest in data collection tools to understand benefit utilization.

Authentic, well-thought-out conversations about things like compensation can establish a strong relationship among HR, management and teams.

Alex Tsepaev is the chief strategy officer at B2PRIME Group.