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More choice through private exchanges means more complexity for employers, employees and brokers. What can be done to improve the process for all involved?

Commentary: Statistics show this is an industry that doesn’t believe in social selling. Too many agencies are not meeting goals at the same time they are rejecting social selling business practices.

Five ways to tell if your employees are getting the service they deserve from your benefits company.

Offering minimum essential coverage plans not only helps employers stay compliant with the ACA, it can also provide solid compensation for brokers and can lead to gap coverage sales.

Small-business 401(k) plan participants don’t have access to the same tools and resources that participants in large plans have, which could be putting them at a retirement disadvantage.

Flexible spending accounts have long been a favorite tool among working Americans to help budget for out-of-pocket costs but they could be an unintended casualty of health care reform.

Advisers hoping to remain relevant in a changing health care and benefits landscape must shift product offerings to meet industry trends. Rick Lindquist, president of Zane Benefits, discusses 6 key industry trends to watch.

The tire and wheel retailer implements a telehealth option for employees, providing online access to care for minor ailments.

Everything from filling prescriptions to asking primary care questions can be done via online or over the phone, which can reduce medical claims, but only if employees are engaged in their plan.

The bad equity markets have one silver lining for those executives in your organization that might have large 401(k) account balances: In-plan conversions to Roth 401(k) accounts.

A solid financial wellness program needs to focus on three big ideas: big data, behavioral science and technology, according to experts at this week’s Benefits Forum & Expo.

The NLRB’s new standard on the types of organizations it considers joint employers could potentially be applied in other types of business relationships, including franchisor-franchisee, contractor-subcontractor, parent-subsidiary, lessor-lessee and user-supplier.

Teams of benefit experts debated each other on which type of plan is the future of employer-paid health care during a discussion Tuesday at EBA’s Workplace Benefits Summit in Orlando.

Employers more than ever are seeking innovative solutions for health care cost containment from their benefit advisers, and one industry expert says emerging strategies to help brokers thrive in the coming decade should include voluntary benefit sales and plan integration.

High-profile merger and acquisition activity in the health insurance market has some employers squeamish about decreased competition and carrier responsiveness, but some industry experts say employers have methods for recourse.

Devices and applications are impacting health care, but it’s crucial not to overlook the human aspect of technology, says Healthways’ Chris Dancy.

Communicating health care and other benefits to employees is no simple task, but it is increasingly vital for companies to do it and to do it well.

Benefits professionals have been on a never-ending regulatory road trip since the Affordable Care Act was passed in 2010 and employers everywhere are asking “are we there yet?”

Increased regulatory requirements and rising health care costs have spurred more employers to consider defined contribution health care plans, a trend industry experts at EBA’s Workplace Benefits Summit say is a result of a more transformative approach to health care benefit strategy.

Hospital consolidation is driving up public exchange bills in mostly urban areas and could jeopardize quality of care.