Benefit plan design

Benefits Think Driving your CDHP off the lot and creating satisfied customers

For most employers, annual enrollment for this year is in the rear-view mirror. That means that you’re done with the emails, the newsletter, the guide, the meetings, the reminder postcard, the online enrollment system, and other communications, right? Not if you’ve implemented a new Consumer Driven Health Plan. Not if you want to avoid disruption from confused employees who are using a CDHP for the first time. Not if you want your employees to get the…

Benefits Think A renewal season like none other

Well, it’s been quite an interesting renewal/marketing season already, hasn’t it? Trend factors are lower than they’ve been in years. Some carriers are out there offering premium holidays for new clients who sign up before January 1. And when’s the last time you saw a carrier offer a double-digit rate decrease right out of the chute? …

Benefits Think The rate of ineligible dependents increases with health care reform

One of the first (and most popular) changes brought on by health care reform was the mandatory extension of health plan eligibility to adult children up to age 26 regardless of student status or dependence upon the employee. Most people predicted that the rate of ineligible dependents would decrease after this provision took effect. Based upon a study my firm recently completed, comparing similar populations before and after the implementation of this provision, we can…

Customer service vs. cost

For all the discussion about lowering the cost of health care and providing health benefits, is there a more important arbiter of employer satisfaction with a health plan than holding down cost trends? Maybe so, according to the results of the latest survey from J.D. Power and Associates.

Brian M. Kalish
By Brian M. Kalish
Online Managing Editor, Health Care Group
SourceMedia

Child-only plans decline

Senator Mike Enzi (R-Wyo.), ranking member on the Senate Health, Education, Labor and Pensions committee, released a report recently showing access to child-only health insurance plans has declined significantly since passage of the Patient Protection and Affordable Care Act.

Lisa V. Gillespie
By Lisa V. Gillespie
Writer

Previewing technology’s role in health exchanges

The clock is ticking. The Patient Protection and Affordable Care Act's health insurance exchanges are targeted to come online in 2014, which means open enrollment must begin in the fall of 2013. Every state is determining its approach, and everyone in the industry is strategizing on how to tap into a projected market of 25 million enrollees by 2016. The states will take different approaches, but the common denominator is technology. This month we'll look at how technology will be utilized in exchanges and identify other corresponding services that will be necessary to make the exchanges a success.

John Lamb
By John Lamb
VP and Group Head
EBIX

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