Client communications

Providing short-term accommodations for employees taking prescribed painkillers is one way companies can mitigate onsite accidents and other risks.

Cristy Gupton, CEO of employee benefits brokerage firm Custom Benefits Solutions, helped her clients fashion health plans designed to reduce employees’ risk of opioid abuse.

This year’s class of top women advisers understands how these virtues can make a positive impact on the benefits industry.

Employers are often looking for a benefits consultant to help them navigate healthcare, explains Questige’s John Sbrocco.

When designing and administering a severance arrangement, employers can take definitive steps to ensure that the arrangement is compliant.

New technologies, greater competition and rising prices are complicating the role of today’s benefit brokers. How do they cope?

New technologies, greater competition and rising prices are complicating the role of today’s benefit brokers. How do they cope?

Artificial intelligence and machine learning technologies are entering the benefits space, but they might not be the solution for a better member experience.

While open enrollment season heats up, brokers should focus on three key activities that require wearing multiple hats.

Forget bad business decisions on commission splits and hiring choices — the most reckless and irresponsible decisions we’ve seen is the public hostility at carriers and all they represent.