Last month we discussed the importance of analyzing your clients to determine those with which you have the greatest success and satisfaction and those that were less profitable and suck the energy out of you. As discussed last month, for us it was working with middle market, entrepreneurial service companies. Our challenges were twofold: What to do with the clients that no longer fit our business model? How to expand our target markets opportunities? …

It's tax time again and I tend to get questions this time of year about reporting of benefits. Health plans that provide coverage to same-sex couples and domestic partners require some special consideration for tax purposes so let's review some of the key issues. The first is verification of status. Some employers voice to me concerns over asking for marital status for fear that requiring enrollees to identify potential same-sex partners is tantamount to discrimination. But…

Here's a recent roundup of industry accomplishments. Check to see if a colleague is mentioned this week.

Nine in 10 life insurers surveyed recently are meeting producer demands with mobile technology initiatives, according to a new report issued by LIMRA, a worldwide research, consulting and professional development organization.

There’s no sense in denying it: Since its launch in 2004, Facebook’s effect on the Internet, the way we share and receive information, and the way we interact with one another has been profound and irreversible. I remember getting smacked with this reality once, as I updated my Facebook status while sitting in a movie theater waiting for “The Social Network” to start, and again as I watched a cable news report that invited viewers to…

Insurers have spent years and years enduring negative criticism. Consumers may be changing their tune, at least according to 10,000 U.S. consumers surveyed for the 2012 Temkin Experience Ratings.

As more benefits advisers struggle to articulate their value proposition to their clients and prospects, many are realizing that being the access point to products is not the differentiating value that clients want or expect. Personally I have not thought that was the case for more than a decade. Clearly our clients need our advice, expertise and counsel. But given all the competition that exists, especially in the mid- to large-case market, that’s not enough in…

Financial advisers have turned decidedly more optimistic about the market’s prospects for 2012, according to an SEI Quick Poll. Nine in 10 of the advisers surveyed in early February, including bank advisors, say they expect a positive return for the S&P 500 in 2012, up 18% from a similar survey conducted in mid-January. More than six in 10, 63%, predicted gains greater than 5%, a sentiment that spread dramatically from just three weeks ago.

Six federal agencies have issued a final rule requiring insurers to provide to consumers at the time of enrollment a plain-English summary of benefits and coverage, and a uniform glossary of terms.

When it comes to creative, non-traditional benefits no idea is a bad idea. EBA contributor George Lane shares why your creativity could be the most valuable asset you can bring to your clients.

Despite evidence that younger investors are well-positioned to benefit from long-term retirement savings less than half (45%) plan to contribute to an Individual Retirement Account for the 2011 tax year, according to research.

Question: Employer Group Waiver Plans seem pretty complicated. Is it really worthwhile for brokers and agents to put this tool in their box of options for employers who have retiree drug coverage?

Here's a recent roundup of industry accomplishments. Check to see if a colleague is mentioned this week.

Outsourcing is still very much alive as a tried-and-true strategy for insurers hoping to increase productivity without increasing overhead. Such is but one of the findings of a new report issued by New York-based research and consulting firm Novarica.

Pension plan sponsors view controlling funded status volatility as the top priority for their organizations for the third year in a row, according to an SEI Quick Poll.

A growing number of younger participants in 401(k) retirement plans are investing in target-date funds, according to a recent analysis. Using data from the EBRI/ICI 401(k) database, Employee Benefit Research Institute finds that the percentage of recently hired 401(k) participants with two or fewer years of tenure holding TDFs jumped from 43.6% in 2008 to 46.6% in 2009 increasing slightly to 47.6% in 2010. …

The cost of health care for individuals with employer-sponsored health insurance rose 4% in the third quarter of 2011 versus the third quarter of 2010, and 0.9% versus the second quarter of 2011, new data reveal.

Employers share some of the blame for rising health care costs, but they also have the ability to dramatically cut those costs with a few simple steps, according to a speaker at the 2012 Employer Health & Human Capital Congress in Washington.

As the challenges mount for benefits advisers to prove their value to clients, one of the main questions I think we should consider is can we help HR? And if so, how? What are the solutions that help HR be more effective to their organizations? Is it possible that benefits advisers might be able to help HR have a more strategic “seat at the table”? …

The Department of Health and Human Services expects soon to publish a final rule to govern establishment of state insurance exchanges to provide one-stop shopping for health coverage, and a proposed rule to establish the long-delayed unique identifier for health plans.