Enrollment

Workers might not know about all of the products available to them, or they don’t have the time to research the lesser-communicated options.

A need to reach employees working remotely in nine states was an obstacle for benefit signup. Finding Swahili speakers was another.

A need to reach employees working remotely in nine states was an obstacle for benefit signup. Finding Swahili speakers was another.

Rather than destroy customer service experience, invest in automated technology and live chat capabilities.

Colonial Life white paper examines resistance and acceptance of digital technology for annual benefit registration.

There is opportunity now to explore remedies before clients enroll in a health insurance option that doesn’t meet their needs.

Colonial Life white paper examines resistance and acceptance of digital technology for annual benefit registration.

Employers on the fence about making the switch to electronic processing report four key areas of frustration.

Employers should focus on what employees stand to lose or gain, add a dose of humor and tailor messages to different groups.

A passive method to employee engagement during the benefit election period leads to poor plan choices, which in turn leads to higher healthcare costs.

A fresh communication strategy to engage workers in signing up for new benefits can provide a better educated employee population.

A fresh communication strategy to engage workers in signing up for new benefits can provide a better educated employee population.

Employers should personalize benefits communications to make them relevant and offer a wide variety of perks that will help workers protect their income.

Employees gently prodded on retirement contributions can come out ahead.

For a productive benefits election season, employers should embrace mobile apps and information technology, and above all, meet employees where they are.

Employees gently prodded on retirement contributions can come out ahead.