Healthcare plans

You may not be hearing it directly from your employees, but most are not happy with the customer service health plans provide. A new research report published by Temkin Group, a consulting firm, rates the customer experience of 206 large companies across 18 industries.

A leading group of U.S. doctors is trying to tackle the costly problem of excessive medical testing, hoping to avoid more government intervention in how they practice.

Heath savings accounts are the hot ticket item in private sector benefits these days. On Monday, Bank of America announced a record 34% growth in health savings accounts in 2011, adding more than 50,000 accounts last year. The growth is attributed to increases in account use among employees of existing corporate clients, and new relationships with individuals and employers.

The cost of health care for individuals with employer-sponsored health insurance rose 4% in the third quarter of 2011 versus the third quarter of 2010, and 0.9% versus the second quarter of 2011, new data reveal.

Employers share some of the blame for rising health care costs, but they also have the ability to dramatically cut those costs with a few simple steps, according to a speaker at the 2012 Employer Health & Human Capital Congress in Washington.

The Department of Health and Human Services expects soon to publish a final rule to govern establishment of state insurance exchanges to provide one-stop shopping for health coverage, and a proposed rule to establish the long-delayed unique identifier for health plans.

Paul Keckley, executive director at the Deloitte Center for Health Solutions, recently underwent knee surgery and things have not gone so well on the treatment and payment sides.

Almost all employees who participate in one-on-one benefits counseling sessions during enrollment say they have a greater understanding of their employer-sponsored benefits.

It may seem like science fiction, but telehealth technology is making real-life strides in curbing consumer health care costs while ensuring convenience and efficiency for patients.

Thirty-three percent of major employers offer transgender-inclusive benefits. This is five times more companies than last year, and a big part of the push came from the Corporate Equality Index, a series of guidelines from the Human Rights Campaign that measured employers on five criteria regarding benefits for transgendered workers: short-term leave, counseling by a mental health professional, hormone therapy, medical visits to monitor hormone therapy and surgical procedures, without any exclusions.

Oncotype-DX is a genetic test for breast cancer that predicts the risk of recurrence. It costs about $3,500 and is covered by the majority of U.S. health plans. The test determines, based on the patient's genes and the genes of the cancer, the likelihood of the cancer coming back within 10 years. It can help the patient and oncologist figure out if they should treat the cancer with chemotherapy

The health care system is "so screwed up in where we invest our money," and that needs to change for costs to become manageable, said a health researcher in late January.

What's the first thing that comes to mind when you hear the word 'social?' In today's connected world, you probably answered social media. Chances are, so did your clients' human resource professionals. Social media is definitely on everyone's radar, but when it comes to a corporate wellness program, you need to tune into another kind of frequency - social culture.

A pharmacist takes a 30-day prescription and inputs it as four weekly prescriptions - quadrupling the Medicaid dispensing fee.

Something is costing your health plan a whole lot of money, and it's largely due to uninformed choice: early induced deliveries.

The health care system is “so screwed up in where we invest our money,” and that needs to change for costs to become manageable, said a health researcher Tuesday.

The fourth annual study identifying the top U.S. health systems based was released yesterday by Thomson Reuters, which culled data from more than 300 organizations and singled out 15 hospital systems that achieved superior clinical outcomes based on a composite score of eight measures of quality, patient perception of care and efficiency.

Providers of health insurance face a momentous set of challenges in the coming years, a new report from Aite Group finds.

If the health care law is implemented without the individual mandate insurance premiums would rise by as much as 25%, according to a new report by the Urban Institute Health Policy.

What could pediatrician appointments possibly have to do with Joe Merrick's business as an online precious metals dealer? When it comes to health insurance, the answer is everything. The 13 full-time employees of Merrick's Dallas-based Provident Metals have 30 children, all under the age of 15, with four babies born in 2011 alone. That means potentially high medical bills for everything from childbirth to vaccinations, which Merrick had to factor into his health-insurance decisions.