Practice management

Jennifer Eilers is Employee Benefit Adviser’s 2013 adviser of the year. She excels at both long-term strategic planning and in-person client communication.

Jack Kwicien explains how there is no sales management problem that cannot be solved by effective recruiting and selection.

Nelson Griswold looks at the consumer-centric benefits sales model to help brokers understand the answer to the important question of who is their customer?

Mel Schlesinger on how to properly make a sale by telling enough people just what you do through these five steps.

John Lamb on why this tool can make HR or benefits manager a “hero” in selecting and purchasing of a new product or service for their organization

Craig Davidson on how disclosure requirements under ERISA are a costly proposition.

The ACA may be experiencing delays, but HITECH and other enforcement continues on schedule — with more auditors on the clock.

Just what is the role of an employee benefits broker in the aftermath of the Affordable Care Act?

Zywave survey of plan sponsors finds room for improvement when it comes to their brokers.

One broker's top three reasons why it is not necessary to know the ins and outs of every detail of the Affordable Care Act

What qualities make a broker stand out from the crowd of competitors?

New research out of the University of Minnesota analyzes employer data and the NAHU database to find a correlation between small businesses’ health coverage and costs and the number of brokers in a given area of the U.S.

With data from different surveys at various employment stages, employers can build and leverage an informational repository for survey content, data and reporting.

Federal officials now will allow some insurers to wait until 2015 to comply with the consumer protection.

United Parcel Service Inc.’s decision to drop health benefits for 15,000 of its workers’ spouses may be a sign of the future, as U.S. businesses grapple with rising medical bills and the added burdens of the ACA.

After an Aflac survey shows brokers are not confident in the future of the industry, blogger Mark Gaunya looks toward the future — the world after health care reform.

With the recent employer mandate delay, some businesses might be overlooking the requirement to provide a notice to employees about health insurance coverage that may be available through a public exchange. Advisers should remind clients about this important requirement.

Blogger Andy Torelli recalls how he got in this business and shares what responsibility those currently in the industry have to replenish the talent pool.

Towers Watson has signed a web broker entity agreement with the Centers for Medicare & Medicaid Services, which supervises the health insurance exchange operated by the federal government in 36 states.

Republican governors seeking to make their states enemy territory for the ACA are facing a counteroffensive. Among the vanguard: two 74-year-old retirees walking the streets of working-class New Jersey.