Preparing for open enrollment: Benefits literacy a linchpin for success

Published 4 Min Read

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  • Key Insight: Learn how combining human guidance with AI is reshaping benefits decision-making.
  • What’s at Stake: Poor literacy risks misenrollment, financial exposure and workforce disengagement.
  • Expert Quote: Advisers must teach “kitchen-table” language, says Brown & Brown managing partner Erika Illiano.
  • Source: Bullets generated by AI with editorial review

This is part 3 in an on-going series. Read part 1 and part 2.

Bruce Shutan
Contributing writer

Bruce Shutan is an Employee Benefit News contributing writer based in Portland, Oregon.


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