16 areas where employers want help from their broker

Published
  • April 27 2017, 1:10pm EDT
Brokers can be a lifeline for employers looking to evolve their benefits experience to one that views the employee holistically and enables work-life harmony. At least 81% of employers say an insurance agent or broker plays a crucial role when developing their benefit plans, and 75% say a benefits consultant or consulting firm assisted during their renewal period, according to MetLife's most recent benefit trends study.

To help guide advisers in the right direction, MetLife has put together 16 subjects where employers seek the most advice — and how much that desire increased between 2015 and 2016. These items range from providing global benefit solutions to advising on healthcare reform requirements.

Overview

Brokers can be a lifeline for employers looking to evolve their benefits experience to one that views the employee holistically and enables work-life harmony. At least 81% of employers say an insurance agent or broker plays a crucial role when developing their benefit plans, and 75% say a benefits consultant or consulting firm assisted during their renewal period, according to MetLife's most recent benefit trends study.

To help guide advisers in the right direction, MetLife has put together 16 subjects where employers seek the most advice — and how much that desire increased between 2015 and 2016. These items range from providing global benefit solutions to advising on healthcare reform requirements.

Providing global benefit solutions

Employers who were interested in this topic:

2015: 41%

2016: 52%

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Recommending non-medical benefit solutions

Employers who were interested in this topic:

2015: 48%

2016: 58%

Advising on employee physical wellbeing strategy

Employers who were interested in this topic:

2015: 50%

2016: 60%

Advising on employee financial wellbeing strategies

Employers who were interested in this topic:

2015: 50%

2016: 60%

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Creating benefit statements

Employers who were interested in this topic:

2015: 52%

2016: 62%

Providing assistance with creating and maintaining an employee benefits handbook

Employers who were interested in this topic:

2015: 52%

2016: 62%

Providing insights on employee needs and desires for benefits

Employers who were interested in this topic:

2015: 53%

2016: 63%

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Providing benefits administration

Employers who were interested in this topic:

2015: 54%

2016: 64%

Recommending product bundling that will meet employee needs

Employers who were interested in this topic:

2015: 55%

2016: 64%

Reducing the frequency and expense of claims

Employers who were interested in this topic:

2015: 56%

2016: 65%

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Providing insights regarding benefits trends

Employers who were interested in this topic:

2015: 54%

2016: 62%

Helping with legal, regulatory and compliance issues

Employers who were interested in this topic:

2015: 56%

2016: 64%

Providing prompt, effective service and answering questions on time

Employers who were interested in this topic:

2015: 60%

2016: 68%

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Recommending new innovative benefit solutions

Employers who were interested in this topic:

2015: 57%

2016: 65%

Recommending cost savings alternatives

Employers who were interested in this topic:

2015: 61%

2016: 68%

Advising on healthcare reform requirements

Employers who were interested in this topic:

2015: 57%

2016: 64%