Employees who pick their own health plan through an online exchange report being better healthcare consumers and having higher satisfaction with their choice of plans, according to the “Liazon 2017 Employee Survey Report: Health Care Consumerism in Marketplace Environments,” that was conducted by online marketplace operator Liazon.
When signing up for a new health plan on the Liazon marketplace, the firm asked employees to take a test of their healthcare knowledge before and after the enrollment process. The survey found that 85% of employees feel more engaged in their health care decisions, up from 83% in 2015.
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