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Brokers can incentivize vendor performance by tying portions of their fees to measurable standards such as response times and match-acceptance rates.
Treating sentiment as a scored, auditable data point will turn subjective impressions into the kind of objective evidence an executive committee can act on.
For AI incorporation to be successful, employee training, confidence and value need to be part of the plan.
Reducing healthcare benefits can provide immediate savings, but it could also stunt retention and recruiting efforts.
Organizations are seeing more demand for mental health and substance use services. New approaches aim to make care easier to access before employees reach a crisis.
