- Key insight: Discover how systems integration drives benefits utilization beyond personalized communications.
- What’s at stake: Poor integration risks low utilization, administrative inefficiencies, and missed employee engagement.
- Supporting data: 65% of organizations now prioritize increasing systems integration, per Guardian survey.
Source: Bullets generated by AI with editorial review
Personalized communication is a great way to let employees know what benefits they might need, but when it comes to engagement and utilization, systems integration — connecting access to tech-driven benefits programs to drive ease of use — is benefit leaders’ bread and butter.
