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Caroline Hroncich is a former senior editor of Employee Benefit News and Employee Benefit Adviser.
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Organizations are seeing more demand for mental health and substance use services. New approaches aim to make care easier to access before employees reach a crisis.
Employers should educate staff on the nuances of every coverage option, advises Benefitbay CEO, ranging from coinsurance to coverage tiers, networks, “incumbent bias,” and more.
Jose Conde has been working with specialty care support platform Lantern for over a year, receiving aid with everything from oncology specialist connections to claims to empathetic support.
Less expensive options and customized levels of support can help employers make these medications work within their benefits plan.
The founder and CEO of Empower Healthcare Insights explains how moving beyond traditional healthcare options opens doors to a better experience for employers and employees.
