Mobile technology

With more than half of brokers still using paper, they are likely to be left in the dust, industry study finds.

By leveraging robust human resources management tools and benefits administration systems, employers can personally connect with every employee and develop programs that hone their skills.

From tech firm CEOs to brokers and HR professionals, these industry innovators will help shape the coming year as trends emerge and a new administration takes office.

Though new gadgets and software can help engage workers, HR professionals can’t rely on it alone, says PlanSource executive Nancy Sansom.

New innovations gained ground in the benefits industry in 2016, but there’s work to do with employee engagement.

New innovations gained ground in the benefit adviser space in 2016, but there’s work to do with employee engagement.

Better education methods and communication will make a huge difference in voluntary enrollment, says The Standard’s Kevin McNamara.

Speakers at EBA’s 2016 conferences, including Limelight Health’s Michael Lujan, encourage consultants to expand service offerings and take advantage of new business opportunities.

Millennials crave a personal touch in healthcare decisions, says Hodges-Mace’s Mike Maffei, who provides four ways to make it happen.

Subject line and follow-up are the most important elements of an electronic composition, explains Jeremiah Desmarais of Agency Growth Academy.