Practice and client management

Jennifer Eilers is Employee Benefit Adviser’s 2013 adviser of the year. She excels at both long-term strategic planning and in-person client communication.

Nelson Griswold looks at the consumer-centric benefits sales model to help brokers understand the answer to the important question of who is their customer?

Mel Schlesinger on how to properly make a sale by telling enough people just what you do through these five steps.

John Lamb on why this tool can make HR or benefits manager a “hero” in selecting and purchasing of a new product or service for their organization

Craig Davidson on how disclosure requirements under ERISA are a costly proposition.

The ACA may be experiencing delays, but HITECH and other enforcement continues on schedule — with more auditors on the clock.

Just what is the role of an employee benefits broker in the aftermath of the Affordable Care Act?

New research out of the University of Minnesota analyzes employer data and the NAHU database to find a correlation between small businesses’ health coverage and costs and the number of brokers in a given area of the U.S.

Federal officials now will allow some insurers to wait until 2015 to comply with the consumer protection.

United Parcel Service Inc.’s decision to drop health benefits for 15,000 of its workers’ spouses may be a sign of the future, as U.S. businesses grapple with rising medical bills and the added burdens of the ACA.

With the recent employer mandate delay, some businesses might be overlooking the requirement to provide a notice to employees about health insurance coverage that may be available through a public exchange. Advisers should remind clients about this important requirement.

Towers Watson has signed a web broker entity agreement with the Centers for Medicare & Medicaid Services, which supervises the health insurance exchange operated by the federal government in 36 states.

As an insurance agent you potentially have access to more information about a business then others and you should use that to your advantage, says agency transformation specialist Wendy Keneipp, who shares just how to do it.

Regulators moved to limit a potential loophole that critics say could have been used for fraud in the new state insurance systems set up by the Affordable Care Act.

Oregon, a Democratic-led state that has embraced President Barack Obama’s Affordable Care Act, won’t meet all the requirements for its health insurance exchange when the online marketplace opens Oct. 1.

Before heading out until September, Congress heard testimony from top CMS and IRS officials. Find out what these testimonies said about the health care reform law, now that the insurance exchanges are less than two months away from opening.

A breakdown of the potential impact seen already from the SHOP exchange delay.

Blogger Sam Fleet knows there will be a lot of questions about the health care exchanges and shares five misconceptions to help shine light on some of this 'misinformation.'

One of the greatest challenges I see for agencies is the ability to make new producers successful. But the problem cannot be solved by managing tactics, it's in the hiring choices you make.

President Barack Obama’s health care law, which survived a test before the U.S. Supreme Court in 2012, is facing new legal challenges that make another high court showdown all but inevitable.