Open Enrollment Readiness Benchmark

Kevin Busque is head of Gusto Retirement, where he leads the company's efforts to expand access to retirement plans for small businesses and their employees. He founded Guideline, a fee-free 401(k) platform acquired by Gusto in 2025. Before Guideline, he co-founded TaskRabbit, the online marketplace that connects people with local service providers and helped scale it through its acquisition by Ikea in 2017.

Bill Pappas is MetLife's Head of Global Technology and Operations, and is a Corporate Officer and a member of the company's Executive Leadership Team. In this role, he directs a team of more than 38,000 people responsible for technology development, infrastructure, information and cyber security, data strategy and analytics, customer service, operations, crisis management, business continuity and procurement for all lines of business, serving more than 90-million customers across 40+ countries around the world.

Pappas joined MetLife in 2019 from Bank of America, where he was the head of operations for the consumer, small business, wealth management and private banking businesses. In this role, he directed a team comprised of more than 50,000 people delivering integrated service and operations solutions to approximately 63-million consumers and clients. In addition, Pappas led the global business services team that provided integrated technology solutions across Bank of America.

Previously, Pappas was chief information officer for Bank of America's global wholesale banking business, head of global capital markets operations, and head of technology and operations for the Europe, Middle East & Africa, Latin America and Asia Pacific regions. He also served as the global treasury payment operations executive based out of London.

A comprehensive look at the multiple health and financial advantages HSAs can offer, and how to make sure workers don't miss out.

Valerie Song is currently a senior director at Klaros Advisors. She has nearly 17 years of experience as an attorney at the Office of the Comptroller of the Currency, including serving as acting associate chief counsel. She has also advised financial institutions and fintech companies as a senior associate in WilmerHale's Financial Institutions Group.

Justin Tolman is Digital Forensics Evangelist at Exterro. He has over a decade of experience bridging the gap between technical investigation and business strategy and previously served as a computer forensic specialist at the Ohio Bureau of Investigation.

As chief information officer at Wiss, Hrishikesh Pippadipally is responsible for creating and executing technology strategies and roadmaps. This includes leading efforts to build and modernize products and platforms that provide security, flexibility, and scalability, allowing partners to manage operations successfully and deliver services to end users. In addition to the firm's internal CIO responsibilities, he provides his CIO and CTO advisory expertise to clients with IT strategy, digital transformation, cloud acceleration, enterprise architecture, business process optimization, info security, cybersecurity and infrastructure needs. In prior roles, he worked as a senior technology leader with nearly two decades of experience in delivering enterprise-class solutions in the Financial Services industry with a strong understanding of both technology and business.

Berend de Jong is the Global Insurance and Finance Lead at Planet, a leading provider of global, daily satellite imagery and geospatial solutions. Planet is driven by a mission to image the world every day and make change visible, accessible and actionable. Founded in 2010 by three NASA scientists, Planet designs, builds and operates the largest Earth observation fleet of imaging satellites. The company provides mission-critical data, advanced insights and software solutions to customers across agriculture, forestry, intelligence, education and finance, as well as government agencies, enabling users to simply and effectively derive unique value from satellite imagery.

AI investments are made in the name of productivity and output, but de-investing in employees could have swift adverse business outcomes.

A new clearinghouse proposal would auto-transfer retirement accounts, reducing lost savings and simplifying rollovers across employers.

AI integration into employee workflows needs to be well thought through and meaningful, or it will be feared and rejected.

As director of account anagement, Jill Dobbe builds strong relationships with Orgvue clients, guiding them to enhance their organizational planning capabilities through technological solutions. With more than two decades of expertise in strategic planning, human resources, and organizational development—including extensive experience supporting Fortune 100-500 organizations and serving within John Deere and a non-profit healthcare system—Jill is dedicated to empowering organizations to define and achieve their future strategies. Her comprehensive background encompasses successful leadership of initiatives in strategic workforce planning, analytics, organizational design, transformation, and change management across diverse industries and global environments.

TuongVy "Vy" Le is general counsel of Veda Tech Labs, which builds institutional-grade, noncustodial vault infrastructure for digital asset markets. Previously, she served as the general counsel of a federally regulated crypto bank, head of regulatory and policy at a registered investment advisor, and chief counsel of the Office of Legislative and Intergovernmental Affairs and senior counsel in the Division of Enforcement at the SEC.

Jessica Domann has brought in more preventative care and created an external comprehensive cancer benefits guide for employees and their dependents.

David Dienesch is the CEO of Allianz Trade in Canada and has served in this role for nearly 11 years, helping companies grow domestically and internationally. Prior to this role, he served in multiple leadership positions at Allianz Trade in Canada, such as Commercial Director, National Sales Director, and Vice President. 

A majority of graduates are willing to accept lower salaries for job security as economic uncertainty and AI concerns shape early career decisions.

Starting conversations earlier, educating consistently and helping employers believe they can influence employee healthcare represent a competitive leg up.

The CEO of WellTheory shares how women are struggling the most juggling work and a challenging diagnosis.

Michael Schor is a partner in Deloitte & Touche LLP's audit and assurance practice, where he focuses on advising our domestic and international clients on matters of internal controls, including information technology, regulatory matters, risk management issues, and control and compliance management processes. He leads Deloitte's internal audit practice, with more than 20 years of experience advising Deloitte's largest clients on the various elements of the internal audit lifecycle, including risk assessments, audit planning and execution, and reporting to audit committees and key executive stakeholders.

Ryan Hittner is an audit and assurance principal at Deloitte with more than 15 years of management consulting experience, specializing in strategic advisory to global financial institutions focusing on banking and capital markets. He co-leads Deloitte's artificial intelligence and algorithmic practice which is dedicated to advising clients in developing and deploying responsible AI including risk frameworks, governance, and controls related to artificial intelligence and advanced algorithms. He also serves as deputy leader of Deloitte's valuation and analytics practice where he leads Deloitte's Omnia DNAV Derivatives technologies, which incorporate automation, machine learning, and large datasets.

Simon Williams is vice president of the accountant segment at Intuit.

Ariege Misherghi, SVP and GM of Accounts Payable, Accounts Receivable and Accountants at BILL, is a customer-focused product leader who has spent her 20-year career building innovative solutions for small and mid-sized businesses and the accounting professionals who serve them.

O'Neal Lawrance Barnett is a banking blockchain strategist and researcher specializing in the structural evolution of the financial sector. He has previously served as a vice president at Fifth Third Bank, Bank OZK and Huntington Bank. He holds a doctorate in Corporate Finance from Liberty University.

Kyle Tierney leads solutions engineering at RecVue, guiding enterprise organizations through the architectural design and technical validation of modern revenue platforms. He brings over 15 years of experience delivering complex billing, revenue recognition and partner compensation solutions across high-scale environments. Previously at BillingPlatform and Zuora, he worked closely with global enterprises to design monetization systems supporting subscription, consumption and multiparty revenue models. He earned his degree in Business Administration and Management from Bryant University.

As voluntary benefits litigation plays out, compensation structures are expected to be measured against data, benchmarking and fiduciary process.

Consolidated, customizable voluntary offerings can help benefit leaders round out their core healthcare and retirement plans.

Connecting well-being, skills, manager training and trust improves workforce performance.

Mary Callahan Erdoes is Chief Executive Officer of JPMorganChase's Asset & Wealth Management line of business – one of the largest and most respected investment managers and private banks in the world, with more than $7 trillion in client assets and a 200-year-old legacy as a trusted fiduciary to corporations, governments, institutions and individuals. Since joining the firm 30 years ago, Erdoes has held senior roles across Asset & Wealth Management before becoming its CEO in 2009 and joining the JPMorganChase Operating Committee, the firm's most senior management team. 

Erdoes earned her undergraduate degree in Mathematics at Georgetown University. She serves on the Global Advisory Council of Harvard University, where she earned her MBA, the board of Harvard Management Company, and the U.S.-China Business Council. 

Erdoes resides in New York City and has three daughters.

Tim Johnson is an Insurance Analyst at Aceable Insurance, where he focuses on licensing requirements, workforce trends, and the evolving needs of modern insurance professionals. Aceable Insurance provides pre-licensing and continuing education courses for property, casualty, life, and health insurance, giving Tim direct insight into the challenges facing both new and licensed agents.

Glenn Yago is senior director of the Milken Innovation Center at the Van Leer Jerusalem Institute. He teaches financial innovations at Hebrew University and UC Berkeley and is a senior fellow and founder of the Milken Institute's Financial Innovations Lab.

Heightened anxiety due to workplace raids has left employees seeking more avenues to raise concerns, ask for help or provide feedback.

Ed Bodey is general counsel at Exclaimer, a global SaaS company, where he advises on commercial, regulatory, and governance matters across multiple markets. With nearly two decades of experience, he has built his career working with technology companies at every stage of growth, developing deep expertise in company and commercial law, intellectual property, financial services, and employment. He has been recognized by Chambers and Partners as "everything you want in a commercial lawyer" and by Legal 500 as "a trusted advisor who is a pleasure to work with."

A new workplace perk helps employees plan for their first home, combining savings, credit-building tools, and guidance alongside traditional benefits.

Organizations that use AI to strengthen engagement — not automate it — will be the ones that truly improve workforce health.

Douglas M. Slaybaugh, PCC, CPCC, CPA, CGMA, is the owner of The CPA Coach, which offers professional coaching for leaders in public accounting.