Citizens Financial Group is partnering with IBM to develop a virtual career coach that will use artificial intelligence to help employees set career goals and determine what kind of training they need to develop new skills.

Will artificial intelligence ultimately help or hurt U.S. workers?

Unlocking value will require organizations to deeply integrate AI into their business and customer strategy, so it can be unleashed to advance priority goals and drive growth.

Employer preferences must be accounted for when using job candidate assessment support systems, says HireVue’s Nathan Mondragon.

Automation and AI-enabled tools are among the tech trends human resources professionals need to know about, says Oracle’s Emily He.

The tech firm says it plans to expand the use of artificial intelligence in its online collaboration and video-conference products to make meetings more useful and efficient.

While benefit offerings still carry significant weight in keeping talent, more employees are saying they crave meaningful human connections in the workplace.

Widespread adoption of AI and especially of robotic process automation will rise as organizations look to boost the value of data.

The enhancements, which include a recruiting chatbot functionality, are part of the spring update.

AI, gamification and mobile will become indispensable tools for human resources directors.