Conflict resolution 101: This CEO explains why he encourages his employees to speak up

Published Updated 6 Min Read

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Unresolved conflict inside an organization can spell disaster for culture and productivity. And while it may seem easier to avoid conflict altogether, giving employees permission to air their grievances may actually be the key to a harmonious team. 

Eighty-five percent of U.S. employees have some level of conflict at work, according to software and digital service directory, Gitnux. So much so that managers spend around six hours per week — or roughly 15% of their time — solving work conflicts. But much of that time-consuming stress and frustration exists because workplaces are still afraid of engaging in conflict, according to Steve Blue, CEO of technology company Miller Ingenuity. Instead, they should be encouraged to.

Paola Peralta
Associate Editor

Paola Peralta is an Associate Editor at Employee Benefit News and has been with the team for five years. She is a proud UCF journalism graduate who got her start through a Dow Jones News Fund … Read full bio


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