From quality to data integration, there are many factors to consider when purchasing benefit administration technology. Here are some key questions employers should make be sure to ask and answer when acquiring new technology:

1) How will you ensure data quality is maintained during the migration to the new system? Be it a mistyped entry, or incomplete form, errors are bound to happen in open enrollment, and if they’re not caught during implementation process, errors can go unnoticed for months or longer. This means inaccuracies in carrier files, delays in enrollment processing, and additional back-and-forth between you and your client or the carrier.

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