Benefits Think Move over, tech. Banks must focus on their teams, values.

Published Updated 5 Min Read

Artificial intelligence. The internet of things. Sensors. The talk these days in financial services — or in any industry — seems to be all about technology.

But some of the biggest trends set to impact the financial services industry center not on technology, but on good, old-fashioned operational, cultural and competitive concerns.

Bob Contri
Global Financial Services Leader

Bob Contri is the global financial services leader for Deloitte. In this role, he is responsible for overseeing Deloitte’s four global financial services sector groups: banking and capital markets, … Read full bio


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