Benefit management

“Now it’s time to educate the clients. Stop calling them stupid, and stop blaming them. That’s not education,” our columnist says.

Here’s how one benefits consultant helped an employer redesign its health plan — and lessons learned that can help other companies.

Workday has persuaded big corporate clients like Bank of America and Amazon to use its software, but it's looking to get more companies to switch its cloud-based accounting tools as well.

EBA’s annual conference delved deep into hot benefit trends and technology.

EBA’s annual conference delved deep into hot benefit trends, broker strategies and technology.

Expect employers to take steps, such as maximizing automatic services, that will encourage positive behaviors to help individuals reach their financial goals.

For the best approach, clients should find a balance between cost containment and employee engagement.

There’s a big “gap in strategy — or the lack thereof,” says Curtis Cannon of Axis Recovery. “A lot of brokers have a bolt-on mindset.”

Employers should partner with advisers to help workers understand offerings and make them more engaged year-round.

The company had issues with inconsistent messaging and "way too many medical plans." A partnership with Hodges-Mace and on-site enrollment counselors helped turn things around.