Advisor strategies

The agents have completed mandatory training to sell on the federally-facilitated marketplace for 2016, with 10,000 more in the process. For the first time, producers can train through non-government organizations, including NAHU and AHIP.

Commentary: Female leaders have the unique challenge of cultivating perception to avoid the typical stereotypes, walking a tight rope between the bitchy tyrant and the obliging child, says ACI Specialty Benefits’ Erin Krehbiel.

Commentary: Although the assistance is appreciated, are advisers truly capturing the potential opportunity by outsourcing this process, asks Arthur J. Gallagher & Co.’s Andy Torelli.

The professional employer organization industry is experience massive growth, but the co-employment arrangement isn’t right for everyone. Here are the benefits of a PEO and the red flags to watch out for.

The ACA’s 2018 Cadillac tax looms large in the minds of employers and benefit experts have already begun to see trends in the plan design options and benefit offering changes employers have made to avoid the hefty excise tax.

Commentary: He’ll tell you his efforts were imperfect. And he didn’t get to everything. But what one adviser did do — his commitment to action, to implementation — produced 55% growth in 24 months.

Brokers and agents are meeting with senators in an effort to garner support for the Equalizing the Playing Field for Agents and Brokers Act, which aims to offer advisers the same access to marketplace enrollment information as is available to navigators and certified assisters.

Baby boomers, Generation X and millennials all have different attitudes about saving for the future and varying work styles, and it’s crucial that advisers know these differences before discussing retirement savings options.

Commentary: Rookie adviser Brian Murphy embraces “the complexity, the challenge and the intellectual stimulation” of onboarding a new client for the first time.

Education is often hailed as the key to employee benefit satisfaction, but new research shows it also increases enrollment and employee engagement. Experts say advisers are well-positioned to expand employer education and communication strategies.

Brokers send mixed messages on technology needs, strategy and spending plans in EBA’s second annual technology survey.

Tennessee CO-OP becomes latest to shut down, with more expected to announce closure before the next public exchange enrollment period begins in the next two weeks.

Commentary: Many employers don't know what their PBMs are doing today to actually manage their specialty drug programs, says Lockton's Sarah Martin. It's up to advisers to shine a light on PBM practices.

The use of technology is not just novel in the benefits industry anymore, it’s imperative. Benefit adviser Steve Williams predicted its usefulness over a decade ago and he and his team have used technology solutions to help transform Heffernan Insurance into one of the largest independent brokerage firms.

Commentary: After a terrific phone conversation, a prospect hangs up before booking an appointment. Consider sending a handwritten note to thank them for hanging up on you, and you just may close the sale, says adviser Eric Silverman.

Drafting a strategic plan is the first step to combat soaring health care expenses impacting employees and employers, many of whom are turning to wellness programs and private exchanges to control costs.

The majority of growth in private exchanges into 2017 will be in the 100-999 employee segment, as companies seek to make defensive plays ahead of the Cadillac tax.

California becomes the first state in the country to mandate 45-day notice for any material changes to agent agreements. The law comes in response to two insurers cutting commission with little notice mid-enrollment season.

More choice through private exchanges means more complexity for employers, employees and brokers. What can be done to improve the process for all involved?

Commentary: Statistics show this is an industry that doesn’t believe in social selling. Too many agencies are not meeting goals at the same time they are rejecting social selling business practices.