10 ways tech made business better in 2024

Telehealth visits for mental health accounted for almost 37% of visits since 2020, according to an analysis of healthcare visits from Epic Systems. This is notable when overall telehealth visits made up less than 6% of overall medical appointments, meaning that people are getting accustomed to, and might even prefer, telehealth visits for mental health.  

“The pandemic also coincided with a growing global mental health crisis largely driven by a shortage of quality mental health providers,” says Jenna Glover, chief clinical officer at Headspace, a mental health platform. “For mental healthcare specifically, the growth of virtual care has provided a level of access and affordability that wasn’t previously available and I don’t see that changing as we move forward.”