Alight Solutions AI platform helps employers gauge benefit use

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James MacDonald/Bloomberg

Alight Solutions, a cloud-based digital human capital and business solutions provider, has debuted an artificial intelligence platform designed to make interactions between HR and employees easier.

The platform will help employees engage with their benefits and give employers access to important analytics to better understand and support employees. About 88% of global employers use AI in some way for their HR functions, according to the Society for Human Resource Management. Eighty-three percent of U.S. employers rely on technology in some way for HR management.

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Through Alight Worklife, employers can provide employees with access to a suite of web-based tools through the Alight mobile app. The platform will use AI data to send personalized HR and benefits recommendations to employees based on their current personal circumstances.

“Alight Worklife will help us address what's most important in the complicated areas around the employee experience,” says Colin Brennan, chief product and strategy services officer at Alight Solutions. “We wanted to use the data from the 30 million people that we serve to help drive employer and employee insights.”

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Alight Worklife utilizes three core cloud-based solutions that focus on health, financial wellness and payroll. The health cloud administers personalized support and healthcare benefits. The second is wealth cloud, which uses highly personalized tools to help employees navigate financial uncertainty with day-to-day financial management and longer-term savings goals. The payroll cloud simplifies payroll systems to ensure employees are paid accurately and on-time.

On the employer side, this information will help organizations understand how many of its people are engaging with their benefits programs and which in what spaces benefits are most popular.

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“For employees, [this tool] helps people make better, more informed decisions and gives them the prompts and data at the time that they need it,” Brennan says. “For employers, it gives them a visualization of how people are consuming their benefits and shows them how they compare to other organizations in the industry.”

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