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Caroline Hroncich is a former senior editor of Employee Benefit News and Employee Benefit Adviser.
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Advisers who treat absence as a strategic discipline, not a vendor handoff, will have a stronger story to tell and a more valuable role to play.
The 2026 Excellence in Benefits winners are using AI to streamline operations and efficiently address employee concerns, but human judgment and empathy remain paramount.
With salary budgets holding steady and AI reshaping rewards, employers are looking to transparency, career growth and other benefits to retain top talent.
Employers shouldn't just provide healthcare benefits to their people, but help them navigate the system, too.
Data shows that the highest-rated companies in the area of employee experience outperformed others by 5%.
