Bruce Shutan

From near fisticuffs with a charge nurse to a patient-discharge threat over an MRI refusal, hospital missteps laid bare end-of-life treatment for family caregivers.

In acknowledging the lethargy, temptation and sadness that accompanied their grieving process, several benefit leaders drew strength from others and self-care.

Stepping away from the office with the support of a boss to grieve may help expedite the healing process.

Several employee benefit leaders share their harrowing tales of caregiving and patient advocacy that went awry, reshaping their views on advising.

Health Rosetta's nonprofit Nautilus Health Institute provides battle-tested resources for procurement, contracting and data use in group health plans.

Benefit brokers and advisers could face legal scrutiny if they fail to disclose indirect compensation and are advised to vet TPA contracts more carefully.

Benefit advisers who transitioned to healthcare from the retirement space are bullish about the future of price transparency and fee disclosure.

Seeing a dire need for greater fiduciary oversight of health benefits, a growing cadre of consultants are now re-deploying their expertise from years of retirement plan advising.

Former retirement brokers share how they apply fiduciary standards to the healthcare industry in the second part of this series.

In this multi-part series, advisers share how the transition from retirement to healthcare changed their client strategies.