Commentary: Hundreds asked adviser Eric Silverman for the secret to his prospect-winning thank you note. Now, he shares the formula to his success.

ADP has agreed to drop its defamation lawsuit against Zenefits after a months-long dispute fought in the public eye. What does the Zenefits win mean for established industry stakeholders and the benefit startups that threaten their way of business?

Insurers believe value-added services such as tools and advocacy programs, in addition to being an incumbent carrier, make a consumer choose them. But, a new analysis reveals what really drives choice.

Commentary: Employers who move most effectively to address stress and improve their employees' resiliency will find themselves at a competitive advantage in employee recruitment, retention and market performance.

Premiums for the second-lowest-cost silver plans are going up by an average of 7.5% next year in the 37 states that use a U.S.-run website, HHS says.

The agents have completed mandatory training to sell on the federally-facilitated marketplace for 2016, with 10,000 more in the process. For the first time, producers can train through non-government organizations, including NAHU and AHIP.

Commentary: Female leaders have the unique challenge of cultivating perception to avoid the typical stereotypes, walking a tight rope between the bitchy tyrant and the obliging child, says ACI Specialty Benefits’ Erin Krehbiel.

Commentary: Although the assistance is appreciated, are advisers truly capturing the potential opportunity by outsourcing this process, asks Arthur J. Gallagher & Co.’s Andy Torelli.

The professional employer organization industry is experience massive growth, but the co-employment arrangement isn’t right for everyone. Here are the benefits of a PEO and the red flags to watch out for.

The ACA’s 2018 Cadillac tax looms large in the minds of employers and benefit experts have already begun to see trends in the plan design options and benefit offering changes employers have made to avoid the hefty excise tax.

Guidelines that will offer assistance for states that want to avoid or embrace the Employee Retirement Income Security Act are expected to be released by the end of the year, Borzi says.

As public health insurance exchanges run by states or in partnership with the federal government edge toward financial self-sufficiency in 2016 as stipulated under the Affordable Care Act, adjustments are being made to achieve greater operational efficiencies for their third annual open-enrollment season and beyond.

Commentary: He’ll tell you his efforts were imperfect. And he didn’t get to everything. But what one adviser did do — his commitment to action, to implementation — produced 55% growth in 24 months.

Commentary: It’s important for employees to have someone to help support them during this time. Your clients are in the perfect position to offer that type of assistance.

Commentary: Employers must train supervisors and managers on the proper way to respond to an employee's announcement that she is pregnant and will need maternity leave. Failure to do so could result in litigation.

Challenges are on the horizon for the non-profits, created by the Affordable Care Act — presenting issues as well for the brokers who work with them.

A technical glitch with Vermont Health Connect dating back two years was finally corrected in a recent software upgrade, but it proved to be both time-consuming and costly for the state-based health insurance exchange described as “once-beleaguered.”

Advisers can build a “wonderful retirement plan” from a design perspective, but financial wellness issues can lead plans with great potential off-track, says Kathleen Kelly, managing partner at Compass Financial Partners and EBA’s Retirement Adviser of the Year.

Brokers and agents are meeting with senators in an effort to garner support for the Equalizing the Playing Field for Agents and Brokers Act, which aims to offer advisers the same access to marketplace enrollment information as is available to navigators and certified assisters.

Commentary: Leading-edge reporting platforms enable employers to participate more fully in improving the cost and quality of employee health.