Practice and client management

For office buildings, there’s a whole new slate of rules to worry about 一 for dealing with the coronavirus.

Serving clients today requires creativity and innovation. It’s about being resourceful in how and when you connect with clients, because we all want to feel connected right now.

Before the pandemic changed the way brokers work with their clients, Danielle Capilla was making a name for herself as an adviser who gets things done.

As businesses start to reopen, the two recruiting platforms are working to help employers find great talent.

Companies should adopt strategies from across three different categories — screening and testing; workplace policies and design; and health and healthcare access when planning their workplace return.

“I didn't want to have to work my way up. I wanted to start at the top,” says Aida Swanson, one of Employee Benefit Adviser’s Top Women in Benefit Advising for 2020.

When employees feel the pressure to deliver better results in a short amount of time, they are less likely to attempt riskier innovations.

Our Top Women in Benefit Advising for 2020 are making their mark on the industry with their ambition, innovation and leadership.

Ultimately, offices are more than just a place to do business — like the cities that surround them, they are meeting points for social and cultural exchanges.

The annual Top Women in Benefit Advising list showcases a diverse group of professionals making a difference in the benefits industry.

Amazon has hit another snag: a human resources department ill prepared to handle the thousands of requests pouring in from sick employees and those who need to stay home to care for their children or elderly relatives.

A group of Amazon warehouse employees sued the online retail giant, claiming its working conditions put not only them at risk of contracting the coronavirus but also their family members, including one who died.

Leading through this crisis requires empathy for what people are going through now and understanding how living through this crisis will shape people’s expectations around work and non-work lives.

Five workers and their families allege that the fast-food chain is endangering its employees.

Employees are expensing work equipment and health and hygiene supplies, leaving businesses the task of deciding whether to pick up the bill.

Demand has soared for mental health services as bank employees put in long hours, supervise kids while working at home and endure personal crises. Citi, BofA, Fifth Third and others are getting creative to help them decompress during the pandemic.

As many traditional benefits including gym memberships and commuter stipends are no longer available to employees, companies need to change their benefit offerings as well.

Employees who are concerned they might expose an at-risk member of their household can sign and submit a document to take leave until May 31.

A Mercer study highlights how essential workers are reacting to coronavirus, and what nonessential industries can expect going forward.

Deadline extended: Who will join the ranks of the Top Women in Benefit Advising? The deadline to nominate an outstanding adviser elevating the status of women in the industry is Monday, June 1.