Client retention

Two behavioral researchers from Duke University explain the business benefits that come from fostering human connection among employees.

Most people who set their inboxes to OOO don’t put much time into what they’re conveying to the outside. They should. And so should you.

Benefits advisers must move beyond the perception of being product vendors. Here’s how to become a strategic consultant to succeed in a competitive market.

Keith McNeil’s plan is designed to protect self-insured clients from costly “lasers” or rate hikes, policy cancellations or exclusions of specific health plan members.

Adjusting your communications strategies can help lure prospects and build trust with current clients.

Great service gets you in the game, but won’t set you apart. Here’s the strategic service that can help you break out from the pack.

Lincoln Financial Group’s new offering assists advisers bringing insurance to employers with less than 100 workers.

Discussing relevant news such as the low unemployment rate, will make a bigger impact on employers.

Advisers who are averse to change may face an uphill battle when it comes to attracting new clients.